How to Read Your Bill

Have questions about your natural gas bill? Find a brief explanation of each part of your bill here. Public utility commissions guidelines and requirements can be different in each of the states we serve. So, let us help with examples of your bill in your area.

Designed, with you in mind.

We know utility bills aren't always easy to read. That's why we've designed your bill with you in mind, based on feedback from customers just like you. Here you'll find essential info where you need it most, saving you time.
Bill Benefit 1
Find easy-to-read payment and contact info at the top of your bill.
Bill Benefit 2
Review and compare your daily and monthly usage at a glance.
Bill Benefit 3
Important messages are now front and center on your new bill!

Ways to Save

Cooler weather can also mean higher energy use. Find tools and tips to conserve energy and assistance programs for those in need.  Learn more

Bill Details

Below you'll find examples of bills for your state. These examples highlight each item on your bill, providing clear definitions for easy understanding. Here, you'll also find the most up-to-date commission-mandated info for your area.

Assistance Programs in Your Area

There may be local, county or state funds available to you, if your household has been impacted by COVID-19. Funds are limited and are being distributed in the order in which requests are submitted.
Please dial 2-1-1 and select option 1 then option 9 to speak to a specialist to assist you with funds available in your area or call 877-860-6020 to discuss possible flexible payment options. For information on specific programs in your area click on your state below.

Learn How Gas Rates Are Set

The rates used by Southwest Gas are set by state regulatory commissions using a process called the "rate case cycle." Because of individual state regulations, the rate case cycle differs slightly for each state. See how rates are set for your state.

Home & Business Safety

Customer Safety Family
If you smell gas or have questions about natural gas safety find useful information to keep your home and family safe here.

Ways To Pay

Natural Gas Products Energy Savings Tips CTA
Pay your bill automatically online, by mail or in person at a Southwest Gas Business Office or authorized payment location. Choose what is the most convenient for you.